TErms and Conditions
Maintenance and Support will be provided to LET clients on an hourly basis or flat rate retainer each month after the completion of the project. The hourly rate for LET clients is $150/hr or a flat rate that will be determined before the start of the project.
Any further beta testing and corrections will require a separate scope and agreement and will not be included in the initial costs. Any additional features or functionality that are not listed in the scope of work will be charged additionally for the hours for implementation or the rate for the feature.
Upon receiving 100% payment in full, LET clients will be granted ownership and all login credentials to the project.
The potential client, hereafter referred to as the Client, is engaging LET for the specific purpose of web development and management. The Client hereby authorizes LET to access their digital and/or collateral marketing materials, which will need to be utilized for the project listed in this agreement.
LET will not be responsible for any delays caused by the Client during the development stage of this project. Any changes in workflow or additional requirements will require a revision of the proposed budget. During the proofing stage, the Client can make as many changes as they see fit. Once LET receives the change request, the changes will be made accordingly. Additional fees may occur for requests made beyond the original agreement.
Pre-Determined Development Terms:
The first payment must be received in full before web, systems, app, and/or SEO development can begin.
The Client must pay a 50% deposit for development to begin. The remaining 50% of the deposit is due at 80% completion. A 3% processing fee will be charged if the Client pays by credit card.
Regarding Payments and Recurring Payments:
Any deposits or setup fees are non-refundable if work has started on the Client’s project. Refunds are not available for any custom technical or programming work, as developers are paid hourly. All cancellations must be submitted via email with 30 days’ notice and the reasoning. Refunds may take up to 2 weeks to process, depending on payment methods and holidays/weekends, etc.
After receiving full payment, LET clients will own all intellectual properties produced by LET for the Client. All rights to the intellectual property, and the sale of it, will be vested entirely and solely with the Client. All information supplied by the Client to LET is confidential information and is to be treated as such. LET will not disclose this information to anyone outside of the company. This information includes, but is not limited to, specifications, ideas and concepts, data and systems, and all other intellectual property. This information is proprietary to the Client.
Payment serves as the Client’s signature.